Given the elevated risk of COVID-19 exposure throughout Indiana, and specifically 印第安纳波利斯, 元素 has decided to close our branches at Lilly locations until further notice. Our branch inside the Farm Bureau Building remains open on a reduced schedule. (Subject to change.)
We are here with multiple other access options for you and your accounts during this time of restricted physical access to our 元素 branches:
- Online banking via desktop at volamdolong.com and mobile app, both with remote check deposit capabilities;
- Our ATMs globally;
- Our 24/7 Contact Center: 317-276-2105 or toll-free 800-621-2105;
- 即时聊天, accessible at volamdolong.com, M-F, 9am-5pm;
- Secure Messages through online banking and the mobile app;
- 电子邮件通过 customerservice@volamdolong.com;
- Shared branches nationwide: You may search for locations near you. (These locations have gone to drive-thru only with limited hours; we recommend calling ahead before visiting.)
The current situation is dynamic and if the credit union needs to issue any updates for members, we will do so through our typical communications including but not limited to our website and/or email.
If you have any questions, feel free to contact us in one of these ways, and please visit our 常见问题 for more information. We update them daily. We appreciate your loyalty to 元素.